Privacy Policy

NGB Family Law, PLLC
Effective Date: January 16, 2026
Last Updated: January 16, 2026

Introduction

NGB Family Law, PLLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ngbfamilylaw.com (the “Site”) or engage our legal services.

Please read this Privacy Policy carefully. By using our Site or providing us with your information, you consent to the practices described in this policy.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, mailing address
  • Case Information: Details about your legal matter shared through contact forms, consultations, or client intake
  • Communication Records: Correspondence via email, phone, or other communication channels
  • Payment Information: Billing details for legal services (processed securely through third-party payment processors)

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages viewed, time spent on pages, links clicked, referring website
  • Cookies and Tracking Technologies: Small data files stored on your device to enhance user experience (see “Cookies” section below)

How We Use Your Information

We use the information we collect for the following purposes:

  • Legal Representation: To provide legal services, communicate about your case, and fulfill our professional obligations
  • Communication: To respond to inquiries, schedule consultations, and provide updates about our services
  • Website Improvement: To analyze Site usage, improve functionality, and enhance user experience
  • Marketing: To send newsletters, legal updates, or promotional materials (you may opt out at any time)
  • Legal Compliance: To comply with legal obligations, court orders, and professional responsibility requirements
  • Security: To protect against fraud, unauthorized access, and other security threats

How We Share Your Information

We respect the confidentiality of attorney-client communications and do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing legal services, including:

  • Website hosting providers
  • Email service providers
  • Payment processors
  • Legal research platforms
  • Document management systems

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, including:

  • In response to subpoenas, court orders, or legal process
  • To comply with government or regulatory requests
  • To protect our rights, property, or safety, or that of others
  • To prevent fraud or criminal activity

With Your Consent

We may share your information with third parties when you provide explicit consent.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Attorney-Client Privilege and Confidentiality

As a law firm, we are bound by professional and ethical obligations to maintain the confidentiality of client information. Communications between you and NGB Family Law may be protected by attorney-client privilege. However:

  • Website Communications: Information submitted through our website contact forms or email does NOT automatically create an attorney-client relationship
  • Confidential Information: Do not send confidential or sensitive information through unsecured channels until an attorney-client relationship has been established
  • Consultation Required: An attorney-client relationship begins only after you have signed an engagement agreement with our firm

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for basic Site functionality
  • Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to deliver relevant content

Managing Cookies:

You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality. For more information on managing cookies, visit www.allaboutcookies.org.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure socket layer (SSL) encryption for data transmission
  • Restricted access to personal information
  • Regular security assessments
  • Secure storage systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide legal services and maintain our attorney-client relationship
  • Comply with legal and professional obligations (Tennessee Rules of Professional Conduct require retention of client files)
  • Resolve disputes and enforce our agreements
  • Meet recordkeeping requirements

Client files and records are typically retained for a minimum of [5-10 years] following case closure, or as required by applicable law and professional rules.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and professional retention requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request that we limit how we use your information

Tennessee and Federal Rights:

Tennessee residents have rights under state law, and all individuals have rights under federal laws such as the Telephone Consumer Protection Act (TCPA).

To exercise your privacy rights, please contact us using the information below.

Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, disclose, and sell
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
  • Non-Discrimination: You will not receive discriminatory treatment for exercising your rights

To submit a CCPA request, contact us at [privacy email/phone].

Do Not Track Signals

Our Site does not currently respond to “Do Not Track” (DNT) browser signals. We may continue to collect information as described in this Privacy Policy even if DNT signals are enabled.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically. Your continued use of our Site or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

NGB Family Law, PLLC
Address: 1308 Rosa L. Parks Blvd. Nashville, TN 37208
Phone: (615) 956-1699
Email: nicole@ngbfamilylaw.com
Website: ngbfamilylaw.com

Tennessee Bar Association Compliance

NGB Family Law, PLLC is committed to compliance with the Tennessee Rules of Professional Conduct and all applicable state and federal privacy laws. For information about our professional obligations, visit the Tennessee Board of Professional Responsibility at www.tbpr.org.

Important Notice: This Privacy Policy does not create an attorney-client relationship. For legal representation, please contact our office to schedule a consultation and sign an engagement agreement.